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Set up a family scam rule
Create one simple rule for unexpected requests for money or urgent help.
Fix reused passwords
Fix the most important reused passwords first; consider a password manager only if ongoing management is difficult.
Check an iPhone
Check updates, account recovery, and core account protections.
Check photo backup
Verify that recent photos are really backed up before paying for more storage.
Set up a family scam rule
Create one simple rule for unexpected requests for money or urgent help.
Handle an AI voice scam
Use a known phone number to verify an unexpected emergency request before acting.
After a suspicious call or message
Stop, verify independently, and use official channels if money or account access may be at risk.
Check remote-access scam risk
Review unexpected remote-access requests and stop routine setup if compromise may be active.
Fix reused passwords
Fix the most important reused passwords first; consider a password manager only if ongoing management is difficult.
Set up Google account recovery
Review recovery methods before they are needed.
Set up an Apple recovery contact
Add a trusted recovery contact before account access becomes an emergency.
Protect the main email account
Protect the primary email account with the provider’s supported multi-factor sign-in method.
Check an iPhone
Check updates, account recovery, and core account protections.
Check Android updates
Check Android version, security update, and Google Play system update status.
Check a Windows 10 PC
Confirm support status and Windows 11/ESU options before buying a replacement.
Check photo backup
Verify that recent photos are really backed up before paying for more storage.
After a fake USPS delivery text
Choose what happened and take the right next steps for a link, address, card, password, app, or charge.
More practical checks
After a fake USPS delivery text
Choose what happened and take the right next steps for a link, address, card, password, app, or charge.
Check a QR code before Mom or Dad scans it
Avoid fake QR-code destinations by checking the destination and independently verifying unexpected requests.
Protect a parent’s phone number from SIM-swap risk
Reduce the risk that a stolen phone number becomes a route into email, bank, or other accounts.
Turn on iPhone Stolen Device Protection
Add protection against sensitive account changes if an iPhone is stolen and the thief knows the passcode.
Prepare an Android phone before it gets lost
Make sure Find Hub and account recovery can still work when the primary Android phone is missing.
Decide whether passkeys will make sign-in easier
Use passkeys where they reduce phishing and password burden without creating a recovery mess for the parent.
Check Android device backup — not just photos
Verify that important Android device data and settings are backed up, not only the photo library.
When something goes wrong
Never give an unexpected caller a verification code
Give Mom or Dad one simple rule for verification codes before a scammer asks for one.
What to do if Mom or Dad’s iPhone is lost or stolen
Use Apple’s recovery path quickly without giving a thief more information or disabling protections.
What to do if Mom or Dad’s Android phone is lost
Use Google’s lost-device tools and preserve a way back into the Google Account when the primary phone is unavailable.
Do a 10-minute social-media privacy cleanup
Reduce unnecessary personal information that can help scammers impersonate family members or answer account-recovery questions.
Worth checking too
Stop if a CAPTCHA tells Mom or Dad to run commands
Recognize fake CAPTCHA pages that try to make someone run malware on a computer.
Check where Mom or Dad’s contacts are actually saved
Make sure important phone contacts survive a lost, damaged, or replaced phone.
Decide whether Mom or Dad should add an Apple Legacy Contact
Let an Apple user choose who may request access to eligible Apple Account data after their death.